We're so happy that you chose to shop with us, however, if you're not totally satisfied with your purchase, we're here to help you.
To start your return/refund process, email us at @email@example.com
You have 30 calendar days to return or exchange your item(s) from the day you receive your delivery. To be eligible for a return, your item must be unused and in the same condition as when you received it. We recommend that you return your items in the same packaging that you received it in. You need to have your receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Unless your item was originally faulty, return shipping charges are non-refundable.
If you have any further questions, please feel free to contact us at firstname.lastname@example.org.