Shipping Policy

We're so happy that you chose to shop with us!

Following are the terms and conditions that constitute our Shipping Policy.

UK Shipping Policy

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

If your item weighs less than 2kg, your order will be dispatched using Royal Mail Standard 3-5 working day delivery, which is a non-trackable service.

Otherwise, your order will be dispatched using a trackable service, in which case the tracking information will be sent to you via email. 

You will receive shipping confirmation via email once your order has been dispatched.

International Shipping Policy

For international deliveries, please contact us via our email to arrange​ an order.

Return Policy

Click here to read about our returns & refund policy.

If you have any further questions, please feel free to contact us at hello@slimjimfoodco.com.